I know, I know. 2nd post tonight. I have a good reason. I went to Taco Bell a little while ago and had a very annoying experience.
If you know me, you know I like my condiments. Especially mild sauce from Taco Bell.
Well, I went through the drive-thru and everything was going fine until the lady asks me if I would like sauce. Of course I would like sauce! I tell her very politely that I would like "a lot of mild sauce."
Guess how many she gives me.
TWO.
I think, "is she kidding? I got two things....am I supposed to use one package of sauce on each item?" I am sure that there are some of you out there that think one on each item is plenty, but not me. Anyway, I wasn't upset at that. I just waited until she turned around again, and I said, "Ma'am could I have several more mild sauce packets?" She turns around, rolls her eyes, and gives me ONE MORE. At this point I am getting a little frustrated with her. I mean, seriously, what does "a lot" and "several" mean to you?
Disclaimer:
At this point I would like to say that I HAVE worked in fast food. I HAVE worked a very busy drive-thru line. I HAVE had rude customers. I am NOT a rude customer. I do NOT freak out about pickles on my sandwich or fries that are too salty. However, I DO have a problem with employees on a power trip.
I mean, really, are the condiments coming out of your paycheck? NO. Do you have a personal reason for not wanting to give them to me? NO. Admit it, you hate your job and want me to hate it, too. Well, I am sorry that you have to work at Taco Bell for that one year in high school (I did it for three), but really, it isn't my fault, so give me my mild sauce please.
Anyway, back to the story.
I said, "Ma'am, I would REALLY like a LOT of mild sauce. I like to have a lot on my food."
She says, "I'm sorry, I am not supposed to give you more than two."
I say, "You are telling me you are not allowed to give the customer the amount of condiments they want?"
She doesn't say anything. She just kind of stares at me. She doesn't reach for more mild sauce or anything.
I know a lot of you would give up, but I think you are underestimating my love for mild sauce. I pretty much don't like any fast food without that place's condiments. I don't each Chick-fil-a fries without the Polynesian Sauce or the Arby's Melt without the Arby's Sauce. I am the same way with Taco Bell. It REALLY disappoints me when I realize I did not get enough mild sauce when I get home.
So....(don't hate me for this), I asked to talk to her manager.
She leaves without speaking to me.
Fine. I don't care. I am going to get my mild sauce!!!
The manager comes to the window, and I just tell her that I don't want to complain, but I want my mild sauce. I only have three packets and I need like 7 more (at least). She tells me that is fine and gives them to me--no problem.
Is it really Taco Bell's policy to argue with the customer about sauce until they have to ask for the manager just to get a decent amount? Geez.